The SURFboard Manager app can be used to setup and manage your network. The input voltage is between 100 and 250V. The product is certified to look and work like new. Functional testing, basic cleaning, inspection, and repackaging are included in the process. The product may arrive in a generic box with all relevant accessories. Only sellers with a high performance bar can sell Certified Refurbished products on Amazon. It's compatible with all of the above. Not compatible with cable voice services. Three-in-one DOCSIS 3.0 cable modem, AC1900 wi-fi and 4 gigabit wired switch. There is a modem speed of 960Mbps and a dual-band AC1900 that has a speed of 5 GHz. 24x8 channel bonding is approved for 500 Mbps plans. DOCSIS 3.0 has 24x faster download speeds than DOCSIS 2.0.
👤I have had my nitehawk for a month now and I absolutely love it. It's fast, reliable, and has had no trouble, I wish my cable provider was the same. I purchased the extreme bundle from my cable provider and regular ethernet cords don't cut it, so make sure to get the fiber cable. This is the only way to get the speeds that are advertised.
👤Since setting up this device, my network has been slow or dropping offline randomly. Since installing it, there have been attacks on it. The logs are full of attacks from the DOS program, and each one is at the same time as my network is slowing. This is possible with DOS protection enabled. It's a common problem, it appears from a few web searches. When my kids and partner use the internet, it becomes useless. If you notice drops and slow downs, you should check the logs in the advanced section of the device.
👤It's easy to install and compatible with Xfinity. $13 a month is charged by Xfinity for this.
👤We pay for a small amount of internet access from Xfinity. The modem combo maxes out at 190 MB. A technician will be coming out this weekend to test and verify. Will update. How can this have good ratings? Returned the refurbished unit with no issues after ordering other brands. It must have been a dud.
👤I bought a refurbished item from Amazon. The 3 year protection plan was also purchased with it. It was cheaper than the new item. It took it to my internet provider and they were able to add it without any issues. It was connected up at home without any issues. If you've set up a Netgear router, this one works the same. I have up to 15 wireless devices connected at any given time, and signal has been stable so far. If you want to update the firmware, you have to have your cable company do it. My old Netgear Nighthawk had a better range than Signal, but it's still decent. It's noticeable. The purchase allowed me to free up a fair amount of space and cabling and I am still very happy with it. I usually avoid combo's like the plague, however this one seems to be well made.
👤I would've replaced my rental xfinity modem sooner, but I would've put off investing in my own because of the mixed reviews on Amazon for wireless modems in general. The rental cost of the xfinity modem went to 14 a month, so that was the final straw, so I bought the NETGEAR AC1900. I am happy to report that it works perfectly, and has a separate 2.4 GHz and a 5G signal, so it's like 2 different signals in one. For the less technical types, please read. Call them and tell them that you are changing your modem. The modem serial and model number will be given to Xfinity by you. You will not have internet access until you call Netgear to register the modem, even though the signal will be working. It will be working as soon as you do this. You may need to take it out for 20 seconds. I have a lot of devices on it. There were no issues with signal drops. I've gotten my monthly bill for Xfinity down to $49 a month and I couldn't be happier.
A worldwide leader in technology depends on reliability. Comes with two years of expert support from their team. A built-in AC1900 dual band cable modem is a fast 24x8 DOCSIS 3.0 cable modem. Power boost, security, and more can be achieved with a wi-fi gigabit routers. The maximum modem speed is 1000 Mbps. The cable modem rental fee is up to 156 dollars per year. The savings are shown for the cable service provider, but not for the cable modem. Provides internet access for a variety of devices, including laptops, tablets, and more. wired connections to Windows and Mac computers are provided by 4 10/100/1000 Gigabit Ethernet LAN ports. A cable modem chip protects against denial of service attacks. Adding a high- performance wi-fi power amplifier to boost the wireless signals to the legal limit gives a significant boost in speed and range. The signal on wireless clients is further enhanced by anybeam performing at both 2.4 GHz and 5 GHz frequencies.
👤I moved into a new home and there is only one game in town. I used to rent the modem/router monthly. I told myself that the next company wouldn't get me on that. I know that this will pay for itself down the line, even though it is an expensive out of pocket cost now. I read and researched between the different models and decided on this one. Installation was flawless. I was already connected to the internet when the tech was about to set up the TV. There is a strong signal in the house. There have been no problems thus far. The modem has been solid for the last 4 months. The signal is strong.
👤I bought a modem/router to replace my old one which cost me $11/mo to rent. Why didn't I do this earlier? The new router will pay for itself in 15 months, but the upgrade to the performace was so dramatic I could not believe it. The rented modem was less than a year old. The signal was unreliable on the 3rd floor of my house. It was very annoying that my nest cam would go off-line several times a day. I was blaming the other person. The download speeds were not impressive. Since I switched over to the new routers about 3 weeks ago, I'm getting strong signal on the 3rd floor and my nest cam hasn't gone off-line. The download speeds are much faster than with the internet service provider. This is a very good routers, bottom line. I could not be happier.
👤The device works. The self-installation process with Xfinity did not work out. I have an existing account with a modem. I had to register the modem by phone. The tech had to shut down the modem. The new modem was activated. The process took about 30 minutes. All is well after that.
👤I had trouble getting a strong signal in some corners of my house with my first routers, which was much cheaper. I replaced it with a satellite unit and it solved my issues with the internet. I needed to replace my modem about a year after I bought the device that could replace it. The beam forming and power boost features of the MG7700 sounded like they might be enough to overcome my home. Without an extra satellite unit, there is no need for a mesh routers. I was wrong. Even though this is a much more expensive and fancy router, it still has the same problems as my older cheaper one, which is a strong internet signal throughout my home. I am going to buy a new cable modem and return the old one. Apparently 5ghz signals have more trouble going through walls than 2.4ghz... When I connected my phone to the 5ghz network, it lost the connection in a far corner of my house, but it still showed the 2.4ghz network. The product was easy to set up, I just plugged it in, and I was prompted to sign into my account, which took less than 30 minutes. Since this is a dual band, you can have one network for both 5 and 2.4 GHz. It's nice because it gives you more control over which device you want to have on which network, but keep in mind that 2.4 GHz is more susceptible to interference than 5 GHz, and it has less trouble going through walls. You can set the SSIDs to be the same and leave it up to your devices to choose, which is what I did, and the Orbi uses the same SSID for both. The status and configuration pages are usable, but I have seen worse products. One thing I don't like about most other routers is that they only show the wireless devices, and you can't see the other devices. There are many advanced settings that I didn't play with, but almost all of them have an info popup with explanations. It's a decent looking device with a simple design. I rented a combo modem+router that looked like an alien spaceship, but it is not as big or ugly as this one. The shelf space is saved by having it stand vertically. The modem and router are combined into a single device, but I discovered that the firmware is not user-updatable. This is normal for cable modems, but not every other router allows me to update the firmware. Updating the functions of the device was not allowed. The manual says that when there are updates, they will be sent to your internet service provider for approval and deployment.
Wireless power boost for better speed and range adds high- performance power amplifier to boost the wireless signals to the legal limit, giving a significant boost in speed and range. AnyBeam beamforming at both 2. 4 GHz and 5 GHz frequencies focuses the signal on wireless clients to further enhance performance and range. The backup battery option that allows your phone to make calls for 8 hours after power is lost is not included. It is comparable with major cable internet providers. Not compatible with any of the above providers. It is built for ultimate speed. The best plan for cable provider is up to 6Gbps. Up to 3,000 sq. of fast WIFI 6 performance. The coverage is up to 6Gbps with dual-band wireless. Fast wired connections to your computer, printer, game box, storage drive, and other devices can be made with one of the tile connections. DOCSIS 3.1 and 32x8 channel bonding is Mime Technology.
👤I can't recommend against this modem enough. I almost broke down in tears when I tried to fix the faulty ports on my original one, and I don't cry easily. I'm a college-educated programmer with professional IT experience, but I couldn't get these pieces of crap to work. Two modems in a row were duds because of Netgear's poor quality control. Imagine charging half a grand for a product that you don't know how to make. Trash. It's garbage. It's not better than a paperweight.
👤The product worked well for a couple of weeks, then it stopped connecting to the internet. We decided to connect another modem to see if it worked after we had a cable tech come out and replace the wiring. It did. I spent the last 45 minutes explaining to the guy that he is not authorized to replace the product and will have to transfer me to tech support to do so. I will not buy another product from Netgear.
👤I bought this device because of its features. After waiting 16 days, I received the v2 device. The Hardware Replacement Warranty from Netgear gives you 2 years of replacement. It took me 3 hours to get the address of the C7800 provision associated to my account. On the third day, on 2.4 GHz. No device can associate with the failed SSID. The same problem came up again, I contacted the NetGear tech support, they made me change the channel from 6 to 1 and turn on the beam. Reload is applied changes. The changes have disappeared after 2 weeks of work. The only way to get in touch with Tech Support is via email. 3 weeks of back and forth with boat load of reboots, factory reset and moving the power cables from power strip to wall outlet all on Tech Support instructions. I received an email from Netgear today that said they would be able to give me a repair for a known bug and issue with the c7800 v2 routers. I will either ship a refurbished unit or a new unit if it's available first, based on my own expense, and post the fulfillment center receiving the faulty unit. This is the worst thing a networking manufacturer can do in the times of Pandemic. 3 weeks of wasted time for rotter TECH Support for a known issue and then don't bother shipping a replacement unit with a paid return label for cross ship of the faulty unit. I would have returned the product if the return window had not expired. Shame on you.
👤I wanted a modem-router combo with the latest technology. The Nighthawk CAX80 met all the requirements. The installation of the CAX80 wasn't easy. I could not use the Web to do so. The Nighthawk app can be used to setup a modem, but not a wireless one. Spectrum is my cable company. I have had my internet account with them for more than 20 years. Once you get a live person, their customer service is excellent. They said the modem was working. I couldn't connect to the internet. I called for assistance after I was given a direct number. My modem-router worked perfectly within minutes. They are competent. The modem-router has a less constant signal than the wi-fi one. There is no buffering or pauses when watching video movies. The advertising from Netgear is reliable. So is the performance. I am very pleased with this device and recommend it to others.
You can get up to 1800 sq ft of wireless coverage and 30 devices connected with AC1900 speed. DOCSIS 3.0 SAFE & SECURE: Includes parental controls, and supports WEP andWPA2 wireless security protocols. The DOCSIS cable modem, AC2350 dual-band wi-fi, and 4 port Gigabit Router are not supported by the service. It is compatible with major U.S. cable internet providers. Not compatible with other internet providers. There are 24 downstream and 8 upstream channels. Best for cable internet plans that can reach 600 Mbps. It's required for cable internet service. The AC2350 is a dual-band concurrent wi-fi router. The SURFboard Manager app can be used to setup and manage your network.
👤The max speed of the new modem was 150Mbps at 5G and 72Mbps at 2.4 G. Time Warner is our service. I tried to connect to the internet using the instructions for the new Arris Surfboard but I couldn't. I was on hold for 75 minutes after calling tech support. They told me that I have to call my service first and then call for help. The setup instructions for the modem did not say that. The guy on the phone said "Yeah, we missed that part" and then hung up. Please stay on the line, it's important to us. The bad part was that they activated the new Arris to work. Arris cost a star. I was able to setup my laptop using Win 7 using the default login of 192.168.0.1 and was able to measure the Wireless on my home network. 5G on the patio was 6 Mbps before, now it's 117 Mbps with Arris. All signals throughout the house are much better and faster, connections are much better depending on the room and wall speeds are much better. If you want to know how much improvement you will get, download an app that will help you measure signals and speed on your phone or tablet, this will help you and show you how much improvement you will get. You can see the difference after you remeasure all the signals in the same spot.
👤I stopped paying the monthly rental charge after buying my first modem. Five years ago. It cost $199 and paid for itself in 20 months. I have a new modem to improve my wireless connections. The performance is easy to set up. I would recommend it to a friend.
👤The results were nearly identical when you speedtest on both 2.4 GHz and 5 GHz, before you swapped the unit for the new Arris. On the Blast+ 150Mbps service, the download and upload speeds are 179 and 11.4Mbps. With the 2.4Ghz, I hit about 58.2Mbps download and 10.8Mbps upload on the stock unit, and on the Arris I hit 57 download the first test, and the next two were about 115! The Arris seems to be better on the 2.4 GHz band than the test server. This is a plastic that is not shiny like the Xfinity. There were no fingerprints or dust. The stock xfinity modem has a downward antenna range that is close to non existent compared to the one on this. The Arris are in the top left room of the 2nd floor of my house. I have only one bar in the kitchen. If range is important for you, or you have a 2 story house, I suggest you try the Arris on the ground floor, or go with a different unit. There is a new 660sqft ground level apt. The next room is only 10 steps from the bedroom. The signal is weak through one wall into my living room. It's not suitable for a large house. I hope they fix this in the future. You can watch the signal start dropping bars when you walk away, but you can also see the bright LEDs. I put black paper tape over the front LEDs which worked well for the indicators, but the open vent holes on the top of the unit allow for a lot of blue light spill, which is a blue tennis racket like pattern projected on your wall. It will be necessary to find an entertainment center cabinet to cover this.
A reliable connection is created when the cable modem and router are combined. The vertical design improves cooling and looks great in any home or office. Your investment is protected by a 2-year warranty and rugged lightning and power surge circuits. A built-in AC1900 dual band modem is included in the 16x4 DOCSIS 3.0 cable modem. There are fourGigE ports on a WiFi Gigabit Router. The product is recommended for cable internet speeds of up to 375 Mbps. A cable modem is used to protect against Denial of Service attacks. Even in multi-dwelling units with lots of noise from neighbors, the performance of the internet is excellent. Power boost is important. Requires cable internet service. It was approved by and for use with other cable service providers. The cable modem rental fees should be eliminated. The savings are shown for the cable service provider. There is no cable modem compatible with any of the services. The model has no phone jack. The built-in high-speed wi-fi is capable of providing internet access for a wide range of devices. The four 10/100/1000 Gigabit Ethernet LAN ports provide wired connections to Windows and Mac computers, HDTVs, game stations, streaming TV devices, and other Ethernet- capable devices. The Wireless Power boost adds high- performance power amplifier to boost the wireless signals to the legal limit, giving a significant boost in speed and range. The router is less vulnerable to interference from neighbors because it can work on the same frequencies as the internet. AnyBeam beamforming at both 5 GHz and 2.4 GHz frequencies focuses the signal on wireless clients to further enhance performance and range. A reliable connection is created when the cable modem and router are combined. The vertical design improves cooling and looks great in any home or office. Your investment is protected by a two-year warranty and rugged lightning and power surge circuits.
👤The modem is certified by our internet provider, and we purchased it because of it's high ratings. The cable modem was easy to set up and use. The internet signal has been malfunctioning. After talking to the internet technicians, it appears the modem is not compatible with the company. We are stuck with a modem that can't be used because it has been over 60 days. I submitted this review to help other buyers.
👤I use the internet as a power user. When I use it, I expect it to be there. The units of the internet service provider were flaky. After changing their unit four times, they finally said that there needs to be a better solution to intermittent equipment. Can't say enough nice things about the unit that I bought. It works better than the units of the internet service provider. Nice. It pays itself in one year. Thanks for making a quality product.
👤There is a huge hole in the security of this modem, because the ISP can change the default admin password, thus denying you access to its configuration settings. The customer support of the company was aware of the issue and knew exactly what my internet service provider had done. It makes sense that they need to give the ISP access to the firmware during the provisioning stage. When the modem is hard/factory reset, the admin password should be stored in read-only memory, which should be accessed by holding down the reset button for 10 seconds. A factory reset only resets the password to the modified value. My internet service provider deserves ire for their actions, but they should also be criticized for allowing them to hijack their customers' personal property. I would not have been able to set my modem's security settings if my modem customer support hadn't known what my ISP had changed to. It would have left me open to attacks if I wasn't able to change my passwords. Should my internet service provider feel like it, they can re-provision my modem at any time, change my admin password to something else, and brick my modem - at least as far as protecting my security goes. When employees who have physical access to the modem should not be allowed to arbitrarily reset the password, I am aware that there may be instances when entities want to change what the default factory-reset admin password is. It's not something that most end- users of this product would be affected by, and it's an option to consider in a high-end commercial model. Changing the default factory reset admin password should require physical access to the modem if that is required. It should not be possible to remotely change the password from outside the device's local intranet.
👤The unit that was replaced with the Xfinity one works great. The signal is better at all points in the house because of the speed improvements. It's simple to setup. It was about 15 minutes to get up and run. After 17 months, I can start saving money on my capital investment. Change all the default passwords for theLAN and admin of theRouter if you log into it. Do not call them. You can register online. Go to the internet and open up your browser, and you will see a registration screen. Have your account number ready.
Fast wired connections to your computer, printer, game box, storage drive, and other devices can be made with 2 Gigabit Ethernet ports and 1USB port. DOCSIS 3.0 24x8 Cable Modem is one of the products. The Access Point has a 4-Port Gigabit Ethernet Router. It was approved for use with the internet and voice service. Not compatible with any other internet service provider. DOCSIS 3.0 modem channels are available for Xfinity internet speed plans up to 500 Mbps. The AC1750 has a dual band wireless internet connection and 4 ports for voice and data services.
👤I bought this to replace my communist-cast modem. The modem didn't work when it was configured, and they gave a excuse that it wouldn't work for their service. I had another tech set this up after I hung up and called again, because I was dealing with an inexperienced tech. The modem will apply a bunch of updates before you can get internet access for the first time. They will ask you "are all your lights on" as soon as they set up the modem, but you need to wait. When it's getting setup, keep that in mind. Don't let the company trick you. They use the same modem. The white one has better spec than the black one. I have a two story house and a basement. I can easily get internet access throughout the house because the modem is upstairs in my office. I lose a bar in the basement because it's a finished basement with sound proof insulation. I may get an access point setup in the basement in the future. If you're a streamer, a game player, or just an everyday user, this is the router for you. There have been no issues for over a year.
👤This modem is compatible with Vocie. It works well. It is not compatible with the Gig Speed Tier. You wouldn't know that it requires a DOCSIS 3.1 modem, even though it advertises speeds up to 1Gig. This is 3.0. If I could get my money back, I would. Don't buy this unless you want speeds under 250Mb.
👤I have been using the Arris routers for 5 months and it has worked out very well. I have a triple play bundle with Comcast in Denver. I have a 250 mps plan on the internet. I paid the $13/mo rental fee for the modem. The speeds were not very fast. The new configuration is showing amazing speeds. The 5 ghz connection will allow you to get up to 299 mps, but the speed will go down on weekdays. I was initially worried that changing to a purchased modem would cause me to call the company, and I expected to be pushed back to not change. I didn't have to speak with them. I connected my phone line to the modem. After a few minutes of setting up and blinking lights, my laptop browser automatically connected to a Xfinity address and the messages said the conversion would be done automatically. I had to call a special phone number after I got a message that there was a problem with the system. After answering a few questions, the system said that it would take a while to reset the modem and that it would send a strong signal. I gave the option to provide my cell #, but the phone company would call back 10 minutes after the reset was completed. The Arris modem and router were on-line after the reset. Applause! I got the automated call 10 minutes later and said everything was working. There is a Some reviewers said that the speed of the internet was slower than rated. The Arris modem/router was slow for me. Not much more than 85 mps. TP-Link AC1750 was purchased from Amazon. I entered the Arris modem/router settings in my browser and changed the setting to enable Bridge mode. I connected the Arris modem/router to the internet with a cable from the other side. The Bridge Mode will forwards the internet signal from the Arris modem to the TP-Link one. The Arris modem still works. I changed the password on the TP-Link routers. I have been using a 5 ghz connection and getting really fast speeds. I keep the modems in the basement and on the second floor of our house. There are no issues with streaming TV on the second floor. The savings from not paying the modem rental fees will pay for the two modems that I get, plus I get terrific internet speeds.
Share a storage drive with any connected device. Not comparable with other providers of voice services. It is comparable with all major cable internet providers. Model C7000 replaces your cable modem and can save you up to $150/yr in equipment rental fees. Check your cable internet service provider website for compatibility, not compatible with cable bundled voice services, Microsoft Windows 7, 8,Vista, XP, 2000, Mac OS, UNIX, or Linux, or a combination of the two. It is built for fast speed. Best for cable provider plans that can reach 400 Mbps. You can get up to 1800 sq ft of wireless coverage and 30 devices connected with AC1900 speed. DOCSIS 3.0 SAFE & SECURE: Includes parental controls, and supports WEP andWPA2 wireless security protocols.
👤I wouldn't buy refurbished items. You have a chance to get 2 bad modems just like I did. The first one worked for 2 weeks and the second for 5 weeks. The reason why this was frustrating was because the second modem was out of the warranty time frame and was already registered to someone else. The technical support guy at Amazon was aware of the issues. My question is: why is Amazon selling modems that are false about being renewed?
👤The nighthawk cable modem worked well. It was easy to set up. The modem has a password that you need to use to access it. Some of the reviews may have been due to not being able to set it up correctly. I've had it for a month. Works well. The internet speed is the same, but the modem is better. The difference is obvious. The day and night are different. Didn't get paid to write about it.
👤If you are looking for the best modem/router in the market today, look no further, the Netgear Nighthawk is the answer. It's easy to install. The equipment is fast.
👤This is a product that has been used before. The unit was not reset back to factory settings and the admin password was not set to default. This locked me out of the router and made it impossible for me to control it. They told me to return the unit and order another one. If the next one has the same issue, I will abandon the'renewed' option and go for the new. The product was completely different when I received the 2nd one. The first one was just a box with a power cable and the second one was almost new. Each component was individually wrapped. The product works perfectly. It seems like a flip of the coin as to what you will get with renewed based on my experience, but the return policy on Amazon makes it easy to return if you get a lemon.
👤The first one wouldn't let me log on, it wouldn't project a signal for me to log onto, and when we contacted customer service, they got us a replacement and that one had the same problem. Don't buy a refurbished modem. Its not worth it.
👤While using multiple devices, the internet does not lag. The current provider has 400mbps.
👤Modem works well most of the time. I lost the wireless signal while working on the computer. I looked at my phone. The internet may not be available next to the icon. The music was played through all the problems. The modem works great out of the box. I live in a small condo and get great signals in each room. I am testing signal on my Fire TV devices and I am getting close to 170-190 Mbps. I would buy this again, instead of renting the modem. I haven't contacted customer support for this modem. You can't take it off once you click on it.
👤The new modem. When you can find a refurbished cheaper device, you shouldn't buy a new one.
Adding a high- performance wi-fi power amplifier to boost the wireless signals to the legal limit gives a significant boost in speed and range. The signal on wireless clients is further enhanced by anybeam performing at both 2.4 GHz and 5 GHz frequencies. A built-in AC1600 dual band modem is included in the 16x4 DOCSIS 3.0 cable modem. There are four GigE ports on a WiFi Gigabit Router. The product is recommended for cable internet speeds of up to 375 Mbps. A cable modem is used to protect against Denial of Service attacks. Requires cable internet service. It was approved by Charter Spectrum, BrightHouse, CableOne, RCN, Mediacom and other cable service providers. Rental fees for cable modem can be as high as 168 dollars per year. The savings are shown for the provider. Not compatible with other services. The model does not have a jack. The model can't be used to make or receive telephone calls. The AC1600 is a built-in high-speed wi-fi router. The internet is available for a number of devices, including the Amazon Fire TV and the Apple TV. wired connections to Windows and Mac computers, HDTVs, game stations, streaming TV devices, and other Ethernet- capable devices can be made with 4 10/100/1000 Gigabit Ethernet LAN ports. The router is less vulnerable to interference from neighbors because it can work on the same frequencies as the internet. The signal on wireless clients is further enhanced by AnyBeam beamforming at both 5 GHz and 2.4 GHz frequencies. A reliable connection is created when the cable modem and router are combined. The vertical design improves cooling and looks great in any home or office. Your investment is protected by a 2-year warranty and rugged lightning and power surge circuits.
👤Wow! What a change! Tech came to the house and could not find any problems with the line, but he told me my 7 month old routers was garbage, and I looked up a dual band routers, which was Amazons Choice. Same day delivery! I went through setup with my internet service provider and within 10 minutes I went from 15-20 Mbps to 200mbps with no issues for the last 72 hours. I was impressed with the range and availability of this mix. I was looking for a cheaper option, but I found this unit that has a 5G wireless option, and it's even better on the other side of the house. I was so impressed by the first review I have ever written, that I decided to log on to Amazon and write it in the middle of streaming. Same day delivery for a super buy? I am a fan.
👤This is the modem for you. You can launch your browser by hooking up to it with an Ethernet cable. A screen will show up in a minute, and you are done in a few minutes. I changed my password and sign on to my previous one and all my devices were ready to go. Rental fees are no longer charged.
👤I try to avoid modem/wireless combo. I made an exception because of the reviews and ease of only having one device and after 2 and a half months, the wireless signal on the router has degraded to the point where I'll be returning the device. The signal degraded 20 days outside of the return period so I picked up the protection plan. When I purchased the modem/router, I was getting between 140 and 150 mbps on 5 GHz and 40-50 mbps on 2.4 GHz on a 200mbps connection. It was expected that apartments have a lot of congestion. The issue isn't on the internet service provider but the computer that I have hard-wired to it. I purchased a protection plan for the device, but tonight has pushed me to the point where I'm going to use it. I'm getting 70-90 mbps on 5 GHz and 20mbps on 2.4 GHz at 5 feet away. At 30 feet away, my signal is around 30 mbps on 5 GHz and 900 kBps on 2.4 GHz. There is an update on 9-21. When I got a new router, the download speeds were better than they were when I wrote the review. If frequent resets are required to maintain adequate speed, will update.
👤The coverage for my 2,500 square foot house is great, it works perfectly without being located near the center of the house, and several items using the internet, without any issues: two computers, one laptop, 2 cellphones, one tablet, two firesticks, an Apple device. I'm very happy with the equipment, no more dead spots inside the house, and good coverage outside, with two concrete blocks wall between my phone and the modem.
👤Wow. I got this because people said it boosted their speeds a bit. The picture was plugged in and up and running in no time. I think I ran at 200. Let's see how it handles streaming devices. It is worth it in my opinion... I was charged $10 a month for their rental, but it will pay for itself in a year.
The SURFboard Central App provides step-by-step instructions to set up your network. Setting screen time parental controls is possible once complete. The DOCSIS 3 0 cable modem, AC1600 dual-band wi-fi and 2 Port gigabit ethernet routers are not supported by the cable company. There is a dual-band concurrent wi-fi Router. The SURFboard Manager app can be used to setup and manage your network. It's compatible with major U S cable internet providers. It is necessary for cable internet service. Not compatible with other internet providers. There are 16 downstream and 4 upstream channels. The best for cable internet service is up to 400 Mbps. The SBG10-RB part number is 1000886-RB.
👤The modem was in perfect condition and all the cables, connections, and lights were brand new. I was unable to get my internet service activated. I was unable to use my new internet service because the modem belonged to another account. I was told to contact the seller or the original owner and ask them to manually cancel the previous activation. This is not a problem with the device itself and the modem looked brand new from the outside. There is a word of caution for anyone looking to buy a cheap modem.
👤I'll update this review if the operation of this unit changes. I got the unit today to replace my modem/router combo since I have an Apple Airport Extreme. It was very easy. I connected the new modem after I unplugged the old one and then made a phone call to tech support to give them my address. After a few minutes, they shot a signal to my modem and I saw the lights flicker. I plugged in my Airport Extreme. I reset my Airport Extreme because I couldn't connect to my network. It worked like a champ. I've done a number of speed tests with the old modem/router. I would get between 47 and 51 mbps. I've gotten 56-58 mbps when I run the same speed test with this modem. The refurbished unit saved me $20, I paid $44 for it. I will be able to save $10/mo because of the modem lease deal I have with Comcast. I hope he keeps up his performance. So far, so good!
👤I have owned this Surfboard for several months and it has not had a single problem. We use it with a number of operating systems. The cable provider gives us a rated speed of 30 mBps down and 5 mBps up. When the cable company goofs, we get over the speed we pay for and this modem is more than happy to oblige. It's a good thing that al channels bond all the time. The modem does a better job of maintaining speed in the evening than the rental modem. We can still get 30 mBps. I've never been checked for speed. Wowway and Arris received good marks. We can watch educational documentaries on PBS while we surf the internet. There are chick flicks and monster movies. Even in the evening, this modem doesn't break a sweat. Tech support is excellent. It wouldn't register on Arris' warranty registration page when I first got it. Apparently it was registered to someone else, and they must have returned it. A live English speaking person answered my call in 1 minute. The technician fixed the problem in less than 2 minutes and offered to stay on the phone while I connected it, just in case I had a problem. Cool, huh? A happy guy. It was easy to connect it. The only thing I had to do was call the internet service provider. Arris fixed it after they saw that it was registered to someone else. It took about 3 minutes to provision a person at the internet service provider. Simple! I had a problem setting the Energy Saving feature for Wide Open West. The manual's procedure didn't match what the screen said. I wrote to someone. I got a reply an hour later. To set this feature, one has to unhook it from the internet service provider. The manual didn't include that part. Oh well! I wanted to re-boot it in case the power goes out. It wouldn't re-boot after the manual's procedure. I contacted tech support. A person called one minute later. He told them to unhook it from the cable. Excellent tech support again. The manual is Crummy. When we have had power failures, it does re- connect to the internet service provider without my intervention. If you are doing a software re-boot, you don't have to unhook the cable. The device runs well. It's very cool. The power supply is not inside the device, so this is probably because of that. It helps the circuitry run cooler. The power supply is a brick and it runs cooler than the outside brick. If needed, a generic can be replaced. It works well with my TP-Link routers. They have no family feuds. The report card was based on performance, reliability, and easy of connecting. The registration problem is the reason for B. A+ tech support by A+ temperature A+ Tech Support By E-Mail is called A+ User Manual. It's off to summer school for writers. If this ever needs to be replaced, I will buy Arris again. I will buy it on Amazon. Why is Amazon here? They helped me out when the first one I bought turned out to be a second hand one. I do recommend this device because it is cheap and not from Amazon. I'll update this review if it ever messes up.
The cable modem and the router can be combined to create a more reliable connection that can save desk space. The vertical design improves cooling, reduces shelf space, and looks great in any home or office. It is comparable with all major cable internet providers. Not compatible with any of the other providers. Model C6 220 replaces your cable modem and will save you up to 168 dollars a year in equipment rental fees. The speeds by carrier are: Cox up to 150Mbps, Spectrum up to 100Mbps. Get up to 1200 sq ft of wireless coverage and 20 devices connected with AC1200 speed. Fast wired connections to your computer, printer, game box, storage drive, and other devices can be made with 2 Gigabit Ethernet ports and 1USB port.
👤I've always had great luck with netgear products. I thought I could get rid of the router from comcast since it was under 50 bucks. The brass connection that the antennas use was loose, like really loose. I had to tighten them down with a pair of pliers to keep them from tipping over. Installation and setup for a netgear routers was easy, as you'd expect. This and the smooth ordering process with Amazon are the only reasons I didn't give this thing a star. The first picture shows that the device is listed on xfinity's site as an approved device for their 200 Mbps plans. Things went downhill once it was setup. The signal strength was terrible. We were able to use ethernet to see if we could get better speed. The TV, laptop, and Xbox Series X all had terrible speeds. We called netgear support because we were paying for a 200Mbps plan and the internet was fine with our existing modem. They were useless, and after a few calls to different techs we were told that we needed to upgrade the firmware. I've done it many times on other devices. I log into the device in a browser at 192.168.0.1 while I'm on the phone with support and can't find the option to upgrade the firmware anywhere. I was told by the tech that I needed to connect from a phone to the device and use the netgear genie app for the IOS platform. The problem is that the app on my phone can't connect to my router because it's out of date, so I have to go through the hassle of finding our password and download the app on the phone. The tech told me that I needed to contact my internet service provider and that they would push the update to the routers. The netgear C6 220 was the one that came with the 1.02.01 version. In the second picture, you can see that the comcast version is I called comcast just for the sake of it, knowing full well what they'd tell me, and they told me to pound sand, and that they weren't going to push out a firmware update to a customer owned device. In case you're thinking of trying it. I thought I'd try to use the netgear genie app for windows on my laptop. It was able to connect to the router and see the v.1.02.01. When I hit the update button, I was told that I already had the most current version. There was no luck there. In conclusion... I think that's correct. The device ships with a newer version of the software. You can't update it from netgear's own app because it won't connect to the device because it's outdated. The only way to upgrade the firmware is to connect to the router with a browser. It will not be pushed out that would hopefully get the thing working correctly. What do you do? If you return it, you should seriously consider buying a netgear router from Arris or Motorola, and pay the extra couple of bucks. Even if you get one of these with newer firmware, you might not be able to use it for a long time because comcast updates their list of deployed firmware. If you've already bought it and are having issues with it, you should not return it. We wasted hours trying to get it to work.
The SURFboard Manager app can be used to setup and manage your network. DOCSIS cable modem, AC2350 dual-band wi-fi, 4 port Gigabit Router is not supported by cable. It is compatible with major U.S. cable internet providers. It is necessary for cable internet service. Not compatible with other internet providers. There are 32 downstream and 8 upstream channels. Best for cable internet plans that can reach 800 Mbps. Wave 2 AC2350 dual-band concurrent wi-fi Router has 4 Gigabit Ethernet ports. The SURFboard Manager app can be used to setup and manage your network.
👤This is not a bad review for Amazon. They were not the original sellers. You are not familiar with modem purchase process. The course was quick. Hardly ever do you buy a brand new modem. The end of the discussion. Remove all accounts and wipe the modem history for repeatable companies. The second stage of the crash course is here. Your modem serial number is linked to your Cox account, and you have to register it to use it. If the process for issuing a new serial number did not take place at the cable provider, you are screwed. Modem can't be adjusted. Only option to return to the seller. You lose time and nerves. You can't confirm your purchase with your provider if you don't know your serial number and MAC ID. Nice catch... I am open minded, there might be some people who purchased. Can you be sure that your will go well?
👤I received a technicolor modem from Spectrum and purchased this as a replacement. I felt like an upgrade was necessary because I work from home often. Within a couple hours of getting the Surfboard set up, the first reboot occurred. After a reboot, you should restart at least three times in a 24 hour period. I thought it was Spectrum's DHCP lease renewal. Nope. I realized that my arris surfboard came with an Intel Puma chip. They are faulty and have a wide variety of issues. The modem was smoking fast when it wasn't rebooting. I have reverted back to my 888-739-5110. Hopefully, someone will reach out to me to replace this model with a different one.
👤Life changing is what this is. I moved away from the modem/router that was supplied by the company. I bought the Arris Surfboard and the TP-Link AC-1200. I had a extender. For reasons that I cannot explain, I have had terrible and slow connections for years. My computer was not always working. My TV was always off. I realized it was a disaster when I made more connections. It was time for a change. I discovered the Arris Surfboard. My life has changed. The signal is not strong enough to use the 5 GHZ band. I hardwired my Apple TV. Every connection is perfect. The aforementioned devices work perfectly. I need the extender. Everything is fast. I don't get connection problems. My wired connections are reliable. It is worth every penny. Everyone is happy.
👤The Arris Surgeboard is a DOCSIS 3.0 cable modem plus AC2350 dual band. Certified for Cox, Spectrum, and more, this is a 1 Gbps Max Speed wi-fi. They lie. It isn't compatible with Spectrum. There is a Spectrum couldn't tell me why or how it's incompatible. They refused to connect it.
👤Works well with Xfinity. It was very difficult to get it on their system. I tried normal customer service for 2 hours. We were told to bring it to the store. We were told to call their highest level technical assistance in Arizona after we couldn't activation it at the store. They activated it after 2 hours. It turns out that the model is incorrect. Hopefully they got that fixed and activated it now.
Best xfinity modem router wifi products from Amazon Renewed. In this article about best xfinity modem router wifi you can see why people choose the product. Motorola and Netgear are also good brands to look for when you are finding best xfinity modem router wifi.
Amazon Renewed, Motorola and Netgear are some of the best brands that chosen by people for best xfinity modem router wifi. Find the detail in this article. Arris, Arris and Netgear are also brands that their products are worth to check.